Collaboration

Deployment & Adoption

Choosing the correct time to market is critical. When the time comes to deploy new systems, there are a number of considerations that can affect a smooth deployment and therefore user satisfaction. We provide the right solution for you, tailoring our levels of support to your needs. Our services range from full blown deployment to Mentored Install and Expert4Hire offerings.

Prototyping

This service is designed to build a fully functional prototype in order to validate all aspects of the design before moving to a rollout of the solution. Even with a lesser amount of customization. It is highly recommended to include this phase into every digital transformation project to ensure a smooth implementation. 

Mentored Install

This service consists of one or more on-site design and deployment workshops including related knowledge transfer and additional mentoring once the workshops have been completed. The purpose of these workshops is to help you deploy solutions with expert assistance in a controlled and mentored environment, thus optimizing your investment in technology, time to deploy and effectiveness of the implementation. 

Expert 4 Hire

Fast Lane experts are here to support critical parts of your solution design and deployment. This includes Solution Architects (SA) and Field Engineers (FE) who are trained in designing and deploying a variety of solutions. Whatever the gap, we apply our expert knowledge to help you design, deploy and operate the solution(s) that are best suited to your business needs.

Fast Lane provides the resources required to perform various mutually agreeable E4H services for your company. Fast Lane resources typically provide the following types of E4H services:

  • Assessment / Audit
  • Best Practices Guidance
  • Plan / Design
  • Implementation
  • Mentoring/Coaching/Shadowing (including Mentored Install)
  • Optimization
  • Prototyping
  • Knowledge Transfer & Documentation

Adoption Services

The famous line “if you build it, they will come” does not always apply for IT solutions. There is no point in investing a lot of time and money into solutions that are not appreciated and embraced by your end users.

Collaboration is intended to change the way people work together but this depends heavily on end user adoption based on positive user experience. Our adoption services will help you to develop suitable utilization strategies in order to maximize your return on investment.

This is achieved by developing training and adoption programs that are based on the day-to-day work of your end users. Those programs will be tested with a group of pilot users, refined based on their feedback and then rolled out to all users in your organization. 

Last but not least we will help you to measure the results of your efforts and refine strategies accordingly.